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AI automation for Swiss SMEs

eluma.ch plans AI assistance for specific office tasks in Swiss SMEs. Examples include classifying enquiries, summarising documents and preparing replies. We assess data access, the consequences of errors and the value for your workflow before planning an integration.

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01

When this solution fits

  • When team members keep looking up the same information repeatedly.
  • When documents, enquiries, or emails are digital but still not operationally usable.
  • When you want clarity on whether AI assistance or a classic web app is the better lever.
02

What usually gets built

  • Assistance features for documents, quotes, emails, or internal lookups
  • Cleaner intake structures instead of chaotic inboxes and folders
  • Automation only where it saves measurable time without creating new risk
  • A mix of classic software logic and AI only where it is practically useful
03

Clarify costs, data and approvals

  • The calculation depends on the task, data sources and the checks and approvals required. A website package or a general AI subscription does not cover this project scope.
  • Before implementation, we agree on one defined use case and suitable test examples. Correctness, effort and failure cases are assessed before deciding on an extension.
  • Access to documents and emails, data location and providers are clarified before connecting anything. Model and provider charges, operation and support belong in the cost overview.
  • Sending messages or changing business data automatically is not approved by default. We agree on which drafts are prepared and who confirms each action. Timing follows the assessed scope.
04

How AI fits into the workflow

  1. 01

    First we review the actual task and available information.

  2. 02

    We clarify which steps need fixed rules and where AI can help classify or draft information.

  3. 03

    Only the parts that reduce effort and increase clarity in daily work get built.

05 / Example

Example: Prepare an enquiry for review

A possible workflow classifies an incoming enquiry, identifies the information needed and prepares a reply draft. A responsible person reviews it before sending. This is a planning example rather than a measured client result. Whether AI is needed is assessed before implementation.

06 / Next step

Assess AI support for one specific task.

If you want, we can walk through one real workflow in your business and decide whether AI, classic software, or a combination is the right next step.

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07 / FAQ

Frequently asked questions

Do I need a large data set before AI assistance is useful?

Not necessarily. Many useful applications can start with existing documents, quotes, emails, or lightweight internal knowledge bases.

Is AI always better than a classic web app?

No. Calculations, permissions and fixed workflows need reliable rules. AI can help classify, summarise or draft information when its output is checked appropriately.